At RoseCity Appliance Repair, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, share, and safeguard information obtained through our website and services. By using our website or submitting your information via our call request form, you agree to the terms outlined in this Privacy Policy.
Information Collection
We collect personal information when you voluntarily provide it to us through our call request form. This may include your name, phone number, email address, and any other information you choose to provide. We also collect non-personal information about your interactions with our website, such as your browser type, referral source, duration of visit, and pages viewed, through technologies like cookies and web beacons.
Use of Information
The personal information we collect is used to contact you regarding your service requests and to provide, maintain, and improve our services. We may use your contact details to reach out to you via phone, email, or text for service-related purposes. Non-personal information is used to enhance user experience and improve our website's functionality.
Sharing of Information
Your personal information may be shared with our trusted partners and service providers who assist us in operating our business and servicing customers. These partners are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose. RoseCity Appliance Repair does not sell, rent, or lease your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track user activity on our website and store certain information. Cookies help us improve your experience by remembering your preferences and customizing content. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features of our website.
User Agreement
By contacting RoseCity Appliance Repair, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. You acknowledge that your information may be shared with our trusted partners for operational and service needs, and that non-personal browsing data may be collected to enhance user experience.
You also waive your right to sue or take any legal action beyond direct negotiation for any disputes related to the use of our website or services. Any claims shall have a maximum compensation limited to $100, and you agree to bear your own legal fees and expenses in the event of a dispute.
Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Updates to this Privacy Policy
RoseCity Appliance Repair may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date. We encourage you to review this policy periodically for any updates or changes.
Contact Information
If you have any questions or concerns about this Privacy Policy or our practices, please contact us via phone at (626) 248-8809. You may also opt-out of communications or request that we delete your personal information by contacting this phone number.
